Re-Imagining the CUSTOMER in Customer Service (by Stephen Faciszewski)
Klugne readers are smart. This is most apparent when you can see them in action yourself.
Was COVID-19 Just a Bad Flu Season?
A case study of a method for working through emotional questions to arrive at reliable answers
How Does Your Wealth Stack Up on a Global Scale?
What does it take to be in the top half of adults? The top 1%? I hope the answers make you feel better about yourself
When to Embrace Crushing Boredom
While I fear this step, I trust it will help me achieve an important goal
Passionately Wrong Podcast
This is the Passionately Wrong Podcast, where we challenge your assumptions, offer different perspectives, and help you make better decisions
Critical Thinking In Practice
The common thread in these articles is the use of critical thinking to arrive at sometimes surprising conclusions
What does it mean to think well? We explore decision-making advice and tools, critical thinking, and how to avoid being passionately wrong
Critical thinking is the process of thoughtfully analyzing information to arrive at well-founded conclusions. Learn to do it better here
This is where we try to take the guesswork out of decision-making. What advice and tools are right for us in our particular circumstances? In Kogito we objectively rate decision-making advice and tools