This list is for amusement only. Any overlap between my list and an idea you hold dear, or something you may have done, or even someone you believe you recognize, is purely coincidental. Really.
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Dec
08
The Foregone Conclusion of the COP28 Cop-Out
Anyone who's worked on a team knows full well the reason governments are doomed to fail. Might us citizens also have the solution?
3 min read
Dec
01
Re-Imagining the CUSTOMER in Customer Service (by Stephen Faciszewski)
Greetings friends!
Klugne readers are smart. This is most apparent when you can see them in action yourself.
Today's illuminating
8 min read
Nov
24
Unions Are Doing Humanity a Tremendous Service
At the same time, unions are inadvertently creating the conditions for their disappearance
3 min read
Nov
17
What Do You Know About Food? (by Pauline Jacob)
We’ve quickly grown accustomed to a food landscape that favors our short-term productivity over long-term societal health
4 min read
Nov
10
Was COVID-19 Just a Bad Flu Season?
A case study of a method for working through emotional questions to arrive at reliable answers