Latest

Jul
31

Customer Service Notes

Footnotes accompanying the primary article Re-Imagining the Customer in CUSTOMER Service (link). Note 1 Healthy, economic self-reliance here is intentionally
4 min read
Jul
28
Ornate stone front of St. Pancras hotel, London

Are There Limits on How Much Leaders Can Loot in Your Country?

It’s not elections, institutions, or incomes that distinguish rogue nations from those governed by the Rule of Law
3 min read
Jul
21
A woman in white seen from behind climbing a long set of stairs

Sometimes "Never Give Up" Turns Out To Be Terrible Advice

Great advice in the wrong setting and out of context can become useless advice
3 min read
Jul
14
Ancient books on library shelves with marble busts at end of each row

Breaking News: Lawyer Settles Oxford Comma Debate

It’s not a question of style or personal preference. A simple rule of thumb to avoid exposing yourself to needless risk
3 min read
Jul
07
Plastic tray with hot dog, salad, chicken sandwich, and grilled cheese with fries

Bucket List, Eh. I'm Starting a F—It List

Letting go is so much more rewarding
3 min read
Jun
30
Colorful trucks and cars on green grass at a hobby car show

How To Identify Hobbies That Are Complete Timewasters

A thought experiment to help your own thinking. This might be more helpful to your happiness than you at first suspect.
4 min read
Jun
23
Man at one end of long narrow suspension bridge

How Not to Be a Sloppy Second Guesser

A short explanation of how risk management actually works.
4 min read
Jun
16
Garmin track of two-mile ultramarathon loop

A No BS Way to Lose 6 Pounds in One Day

This weight loss method really works. Would you consider doing it?
3 min read
Jun
09
Genuine Magic on the Smoky Mountain Magic Tour

Genuine Magic on the Smoky Mountain Magic Tour

How long it takes for strangers to become friends depends, of course. It depends on the setting they’re in, and on the people themselves.
6 min read
Jun
04
Front view of the Library of Congress, Jefferson Building

Politicians Need a Hippocratic Oath

Passing new laws and regulations without sufficiently considering the likely but unwanted adverse consequences is foolish and risky
4 min read